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How Do I Check My Order Status?

< 1 min read

You can check your order status at any time by logging into your account.

Here’s what different statuses mean:

  • ACH Pending Payment: Waiting for your eCheck payment to clear (up to 10 business days).
  • On Hold: There’s an issue with your order—please contact us.
  • Processing: Your payment has cleared, and your order is in the queue for shipping.
  • Shipped: You’ll receive a tracking number by email when your package is on its way.

Most orders currently ship within 3–8 weeks, depending on demand and product type.